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IT Strategic Plan

Assessing the City's Needs

The Information Technology (IT) Strategic Plan is a document used to identify the city's growing technology-based needs.

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The plan focuses on:

  • Facilitating innovation and promoting out-of-the-box thinking to capitalize upon our strengths, improve our weaknesses, and reduce costs
  • Improving our customer service for both internal and external customers
  • Improving our support services to a level of excellence
  • Optimizing internal and external partnership opportunities
  • Strengthening our network services and infrastructure