Community Services Division

Crime Prevention

Neighborhood Watch
Pueblo Police will assist Neighborhood Watch groups in placing Neighborhood Watch signs in their respective areas, provide information to assist citizens in utilizing crime prevention tactics in and around their homes, provide safety tips, and talk to businesses and groups about ways to make their neighborhoods, businesses, and homes safer.

If you would like additional information on the Pueblo Police Neighborhood Watch program, visit the Neighborhood Watch page or email: neighborhoodwatch@pueblo.us.

Volunteer Program

The Volunteer Program, or Volunteers Assisting Pueblo Police (VAPP), is another way the Department is connecting with the community. The Community Services Division is responsible for the following: identifying interested individuals for the program, conducting thorough background investigations, placing approved volunteers in assignments, maintaining a list of volunteer assignments, maintaining volunteer schedules, and supervising volunteers.

If you have any questions or are interested in becoming a volunteer, contact Bianca Hicks at 719-553-2517.


Public Relations / Public Information Officer (PIO) / Community Engagement

This position is responsible for the dissemination of information to all media outlets and the public in numerous forms to include: direct contact, electronic mail, police department web page, Facebook and Twitter.

The PIO Protocol is as follows:

  • The PIO is the primary point of contact Monday - Friday, 8 a.m. - 5 p.m. If the PIO is unavailable during his regular duty hours (e.g., vacation), the greeting on the voicemail will reflect such and direct the caller to the appropriate resource.
  • The Watch Commander is the primary point of contact at all other times. To reach the Watch Commander, call 719-553-2502 and ask to be connected to the Watch Commander.
  • If the PIO responds to a major incident outside of regular duty hours, they will be the primary point of contact during this activation. The Watch Commander will advise callers to contact the PIO if the PIO is activated. At the conclusion of any major incident where the PIO was activated, protocol will revert back to regular duty hours protocol and media will again need to contact the Watch Commander.
  • Please be advised that the PIO is often very busy. If you attempt to call/text/email the PIO during regular hours (or during a major incident with a PIO activation), please leave a voicemail or a text and await a return call or message.

If you have any questions or concerns regarding public relations, social media, or community engagement opportunities, contact the PIO, Bianca Hicks at 719-553-2517 (office) or 719-320-6002 (cell).