Pillar Four-Non-Genetec IP based Video Systems

Community partners with Non-Genetec internet-based video systems can still integrate with the RTCC utilizing a gateway appliance and Security Center as a Service. Community partners must work with Genetec integrator, which can be found below, to design this type of connection.

Live Video Access During Incident Response

• Allows the RTCC investigator to access specific live and recorded video footage at the participant’s location. 
• There are two ways for the RTCC staff to gain access to your video cameras: 
  1. Username and Password: Participants can provide the Pueblo Police Department with a username and password for their camera system. This enables RTCC investigators to access the system directly as needed.
  2. Federation: This option enables direct integration of your cameras directly into the RTCC. This may require additional software to complete this connection. Your Genetec integrator will assist you with this method. 
• Participants must complete an Acknowledgement Agreement with the Pueblo Police Department. This agreement can be found below.
• Participants must contact a Genetec system integrator to define requirements and obtain solution pricing.
• All costs associated with Non-Genetec internet-based solution integration are the sole responsibility of the participant.

Please note: RTCC staff is not actively monitoring your security camera system in real time. This setup only gives access to your cloud video as needed to effectively investigate a crime in your area.