Pillar Two-Genetec and Non-Genetec Cloud Video Security Center Software as a Service

Genetec Cloud Video Security Center Software as a Service (SaaS) is a cloud-based solution that allows community partners to purchase all software, hardware, and video storage as a package without the need for local equipment. A high-speed internet connection and a Genetec SaaS package is all that is needed to participate with the RTCC. 

Accessing video during incident response

• Allows the RTCC investigator to access specific live and recorded video footage at the participant’s location. 
• There are two ways for the RTCC staff to gain access to your video cameras: 
  1. Username and Password: Participants can provide the Pueblo Police Department with a username and password for their camera system. This enables RTCC investigators to access the system directly as needed.
  2. Federation: This option enables direct integration of your cameras directly into the RTCC. This may require additional software to complete this connection. Your Genetec integrator will assist you with this method. 
• Non-Genetec-hosted systems can participate with the RTCC. Please consult your Genetec integrator to explore available integration options.
• Participants must complete an Acknowledgement Agreement with the Pueblo Police Department. This agreement can be found below.
• Participants must contact a Genetec system integrator to define requirements and obtain solution pricing.
• All costs associated with Genetec SaaS are the sole responsibility of the participant. Please refer to the RTCC SaaS based estimates provided below for more information.

Please note: RTCC staff is not actively monitoring your security camera system in real time. This setup only gives access to your cloud video as needed to effectively investigate a crime in your area.