FOR PROBLEMS THAT OCCUR DURING NORMAL BUSINESS HOURS
, call 719-553-2898FOR PROBLEMS THAT OCCUR DURING NIGHTS, WEEKENDS, OR HOLIDAYS
, call 719-553-2502For sewer odors
, call 553-2898 during normal business hoursFor questions about your wastewater bill
, call 553-2898 during normal business hours
Whenever you have problems with drains that are slow or do not empty, call the City first. The City maintains standby crews that are available to check for blockages in the City’s sanitary sewer main 24 hours per day, including weekends and holidays, at no charge to you. The City’s standby crew can check the City main and, if necessary, clear a blockage. If the City main is blocked, sewage could back up into your home. It may be possible to eliminate this problem, or at least minimize damage, by calling the City first to clear the City main as fast as possible. If the problem is not in the City sewer main but in your household plumbing, the City crew will advise you so you can contact a plumber. Plumbers usually cannot clear blockages in a City sewer main. In addition, the Wastewater Department is not able to pay you bill for calling a plumber if the problem turns out to be in the City main. Please call the City first.