Frequently Asked Questions

Currently, ESRI Explorer for ArcGIS and mobile City GIS resources can only be run on devices with the Apple® iOS® and Google® Android® operating systems. Note, the application is not available on tablets running a full version of Microsoft® Windows® or Mac® OS.

Depending on your carrier and terms and conditions of your plan you may be charged for data usage when accessing mobile ready interactive City maps through ESRI Explorer for ArcGIS or when downloading PDF and or other files from the ‘City Maps’ portal. Please note, the City is not responsible for cellular service or data fees accrued by use of these resources.

Print a PDF map document using Adobe® Acrobat Reader®. Under ‘Size and Handling’ print settings select ‘Fit’ and re-print. ‘Fit’ should re-size a large-format PDF to fit on your current paper size and print-settings.

Errors may come from a variety of sources. Errors evident in gallery basemaps developed by ESRI are not correctable by the City of Pueblo. Errors evident in data layers may be reported via an e-mail to the GIS Division at gis@pueblo.us with the subject line reading: Error Report – [NAME OF MAP]. In the e-mail please describe which dataset may have an error, where, it is and include what attribute(s) may or may not be incorrect. Any verified error will be corrected with the next update to an application or data layer.