FAQs • Pueblo, CO • CivicEngage

Am I charged for cellular data usage when accessing City map resources on my device?: Depending on your carrier and terms and conditions of your plan you may be charged for data usage when accessing mobile ready interactive City maps through ESRI Explorer for ArcGIS or when downloading PDF and or other files from the ‘City Maps’ portal. Please note, the City is not responsible for cellular service or data fees accrued by use of these resources.

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GIS

1. On what devices, can the ESRI Explorer for ArcGIS mobile application be used to view City maps?: Currently, ESRI Explorer for ArcGIS and mobile City GIS resources can only be run on devices with the Apple® iOS® and Google® Android® operating systems. Note, the application is not available on tablets running a full version of Microsoft® Windows® or Mac® OS.

2. Am I charged for cellular data usage when accessing City map resources on my device?: Depending on your carrier and terms and conditions of your plan you may be charged for data usage when accessing mobile ready interactive City maps through ESRI Explorer for ArcGIS or when downloading PDF and or other files from the ‘City Maps’ portal. Please note, the City is not responsible for cellular service or data fees accrued by use of these resources.

3. When I print a map on a home or business printer its content is cut off. How do I fix this?: Print a PDF map document using Adobe® Acrobat Reader®. Under ‘Size and Handling’ print settings select ‘Fit’ and re-print. ‘Fit’ should re-size a large-format PDF to fit on your current paper size and print-settings.

4. If I find an error within an interactive map data layer what can I do to report it?: Errors may come from a variety of sources. Errors evident in gallery basemaps developed by ESRI are not correctable by the City of Pueblo. Errors evident in data layers may be reported via an e-mail to the GIS Division at gis@pueblo.us with the subject line reading: Error Report – [NAME OF MAP]. In the e-mail please describe which dataset may have an error, where, it is and include what attribute(s) may or may not be incorrect. Any verified error will be corrected with the next update to an application or data layer.

5. I need to verify an address or have an address issued, who do I contact?: Pueblo Regional Building Department verifies and issues addresses for most areas within Pueblo County and the City of Pueblo, Colorado. Please visit: www.prbd.com for more information.

6. How do I access or view Assessor information for parcels and addresses?: For information on property parcels and addresses please also visit the Pueblo County or contact the Pueblo County Assessor.

7. I need to verify the zone district or future land use district of a given property, How do I do this and who do I contact?: For verification of a property’s given zone district or future land use district please contact the City of Pueblo's Planning and Community Development Department at (719) 553-2259.