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1. Why does my water bill include a City stormwater fee?

The City of Pueblo Stormwater Utility Division piggybacks the Board of Water Works billing, as does the wastewater utility. This was done to consolidate billing and thereby reduce the costs.

2. How is my billing rate determined?

The billing rate is based on the total amount of impervious surface on a given property (i.e., rooftops, driveways, sidewalks, or other similar structure). Residential customers have a set billing structure. These properties with less than 2,000 square feet of impervious surface are billed Tier 1 rates. Those with between 2,000-4,000 square feet are billed Tier 2 rates, and those over 4,000 square feet are billed Tier 3 rates per Table 1 below. Commercial and multi-family properties are billed a monthly service charge per 1,000 square feet of impervious area as shown in Table 1.
Table 1

3. Why am I paying more then my neighbor when our homes are the same size?

The stormwater fee is based on the total impervious surface (i.e., rooftops, driveways, sidewalks, or other similar structures). Although the homes may be similar in size, you may have more driveway area, sidewalks, or additional structures.