9-1-1 Communications Center

As part of the 911 network, emergency service dispatchers of the Pueblo 911 Communications Center provide dispatching services and support for the City of Pueblo's Police and Fire Department.

Each year, over 130,000 calls for service are dispatched from the center. The telecommunicators also provide supplemental communication services for many city departments in addition to providing mutual aid for other area agencies including the Pueblo County Sheriff's Office, Colorado State Patrol, Pueblo Rural Fire Department, and Humane Society of the Pikes Peak Region .

Mission Statement

The Communications Section exists to provide for our community's safety and well being. To accomplish our mission, we will:

  • Assist our citizens by dispatching appropriate responses to their concerns
  • Be compassionate and empathetic in our delivery of service
  • Be proactive in providing a safe community for our citizens
  • Protect those in harm's way by providing resources to assist them
  • Strive to achieve a high level of citizen and user satisfaction
  • Work as a team within our division, within our city organization, and with other agencies
  • Manage your false alarms.

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Job Interest Card

Now Accepting 
Police Officers and 
Lateral Patrol Officers

 Application Process Closes: August 20, 2022
Written exam:
 Wednesday September 07, 2022

 Physical Agility Test/ Written exam:
 Wednesday September 07, 2022
 September 13, 2022 – September 16, 2022
Academy Start Date:
 February 2023

Qualified candidates can earn starting wages up to a five year officer depending on experience and qualifications. 
 Must have two years patrol experience.


  1. Qualifications
  2. Disqualifiers
  3. Wages
  4. Benefits

Minimum Qualifications 


  • A high school diploma or GED

The following qualifications are highly preferred: 

  • At least one (1) year of successful demonstrated experience in a fast-paced customer service work environment that includes multi-tasking, significant public contact, and multi-line telephone communications 
  • At least one (1) year of successful demonstrated experience using computers and computer-related equipment Call Center or related experience 
  • Experience with shift work